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Utility Bills

Utilities

Apply for Help with Utilities

For emergency assistance with your PG&E, water, garbage, cell phone, or internet bill, apply using the form below and a FISH volunteer will contact you within two business days. This program serves residents of Sonoma Valley (zip codes 95476, 95442, and 95452).

If you need help with your application, you can visit FISH at our new office at 18360 Sonoma Highway (the Sonoma Immigrant Services building). Our hours there are Monday - Thursday from 9:30 a.m. - 12:30 p.m. and our volunteers can assist in English or Spanish.

Several other programs are available to help reduce your gas and electric bill. Learn more from PG&E about financial assistance programs, and see the information at the bottom of this page. You may also be able to qualify for discounts on home internet through programs listed on the Broadband for All website.

Utilities Assistance Application
First Name *
Last Name *
Zip Code
FISH serves residents of these Sonoma Valley zip codes. If you live elsewhere, please see the other assistance resources listed at the bottom of this page.
Month
/
Day
/
Year
Which do you need help with?

A volunteer from FISH will call you about your application. PLEASE NOTE: This call may come from a private or blocked number. 

What is your preferred language?

IMPORTANT INFORMATION:

  • FISH can only consider applications from people who live in Sonoma Valley (from Schellville to Kenwood).
  • If you are applying for help with more than one utility, submit a separate application for each.
  • FISH will never ask you for your immigration status, social security number, bank account numbers, credit or debit card numbers, or passwords.
MORE RESOURCES FOR HELP WITH YOUR PG&E BILL:

HEAP (Home Energy Assistance Program) - one time energy assistance - La Luz Center staff helps fill out paperwork.  Call La Luz at 707-938-5131.

REACH (Relief for Energy Assistance through Community Help) - offered when services are shut off or in threat of termination and there is a past due balance. REACH provides an energy credit for up to $800 based on the past due bill (subject to funding availability). You may qualify if you have not received REACH assistance within the same calendar year, and if you qualify as low-income (the same income guidelines are used for the CARE program.) You must have a residential account and the name on the account must be living in the household. La Luz Center will assist with application; call for an appointment at 707-938-5131. Or apply on line at dollarenergy.org.

MEDICAL BASELINE PROGRAM - assistance program for residential customers who depend on power for certain medical needs. 

PG&E California Alternative Rate for Energy (CARE) program  - call 1-800-743-2273 Monthly discount of 20% on gas and electric rates for households with income below the CARE rates shown below. Online application and income limits at PG&E CARE.   

PG&E Family Electric Rate Assistance (FERA) Program - call 1-800-743-5000 Monthly discount of 18% on electric rates (not gas) for income-qualified households of three or more persons.  Online application and income limits at PG&E FERA.  

To qualify for PG&E CARE or FERA, the PG&E bill must be in your name, you must live at the address where the discount will be received, and you must meet the income guidelines.

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