Skip to main content

Utility Bills


Apply for Help with Utilities

For emergency assistance with your PG&E, water, garbage, cell phone, or internet bill, apply using the form below and a FISH volunteer will contact you within two business days. This program serves residents of Sonoma Valley.

Several other programs are available to help reduce your gas and electric bill. Learn more from PG&E about financial assistance programs, and see the information at the bottom of this page. You may also be able to qualify for discounts on high-speed internet through the federal Affordable Connectivity Program.

Utilities Assistance Application
First Name *
Last Name *
Zip Code
FISH serves residents of these Sonoma Valley zip codes. If you live elsewhere, please see the other assistance resources listed at the bottom of this page.
Which do you need help with?

Please note:

  • FISH can only consider applications from people who live in Sonoma Valley (from Schellville to Kenwood).
  • If you are applying for help with more than one utility, submit a separate application for each.
  • FISH will never ask you for your immigration status, social security number, bank account numbers, credit or debit card numbers, or passwords.

HEAP (Home Energy Assistance Program) - one time energy assistance - La Luz Center staff helps fill out paperwork.  Call La Luz at 707-938-5131.

REACH (Relief for Energy Assistance through Community Help) - offered when services are shut off or in threat of termination and there is a past due balance. The past due balance must be no more than $2000.  Your application will be denied if the balance is over $2000. 

You may qualify if you have not received REACH assistance within the past 12 months, and if you qualify as low-income. (The same income guidelines are used for the CARE program.) You must have a residential account and the name on the account must be living in the household.

REACH provides an energy credit for up to $1000, which is subject to funding availability.  La Luz will assist with application; call for an appointment at 707-938-5131. Or apply on line at

MEDICAL BASELINE PROGRAM - assistance program for residential customers who depend on power for certain medical needs. Learn more here.

PG&E CARE (California Alternative Rate for Energy) program  - call 1-800-743-2273 Monthly discount of 20% on gas and electric rates for households with income below the CARE rates shown below. Online application at PG&E CARE.   

PG&E FERA (Family Electric Rate Assistance) Program - call 1-800-743-5000 Monthly discount of 18% on electric rates (not gas) for income-qualified households of three or more persons.  Online application at PG&E FERA.  

  • To qualify for PG&E CARE or FERA: the PG&E bill must be in your name, you must live at the address where the discount will be received, and you must meet the income guidelines (shown below).
Total Gross Annual Household Income*
Number of people in household CARE FERA
1-2 $39,440 or less Not eligible
3 $49,720 or less $49,721–$62,150
4 $60,000 or less $60,001–$75,000
5 $70,280 or less $70,281–$87,850
6 $80,560 or less $80,561–$100,700
7 $90,840 or less $90,841–$113,550
8 $101,120 or less $101,121–$126,400
9 $111,400 or less $111,401–$139,250
10 $121,680 or less $121,681–$152,100
Each additional person, add $10,280 $10,280–$12,850