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Utility Bills


Apply for Help with Utilities

For emergency assistance with your PG&E, water, garbage, cell phone, or internet bill, apply using the form below and a FISH volunteer will contact you within two business days. This program serves residents of Sonoma Valley.

Several other programs are available to help reduce your gas and electric bill. Learn more from PG&E and see the information at the bottom of this page. You may also be able to qualify for discounts on high-speed internet through the federal Affordable Connectivity Program.

Utilities Assistance Application
First Name *
Last Name *
Address Line 1 *
City *
State/Province *
Postal Code *
Which do you need help with?

Please note:

  • FISH can only consider applications from people who live in Sonoma Valley (from Schellville to Kenwood).
  • If you are applying for help with more than one utility, submit a separate application for each.
  • FISH will never ask you for your immigration status, social security number, bank account numbers, credit or debit card numbers, or passwords.

HEAP (Home Energy Assistance Program) - one time energy assistance - La Luz Center staff helps fill out paperwork.  Call La Luz at 707-938-5131.

REACH (Relief for Energy Assistance through Community Help) - offered when services are off or in threat of termination and balance of overdue.  Customer must have paid the past due balance down to $300.  Grants may only be used to pay past due amounts.  The account must be in the name of an adult living in the house.  La Luz will assist with application.  Call for an appointment at La Luz - 707-938-5131

MEDICAL BASELINE PROGRAM - assistance program for residential customers who depend on power for certain medical needs. Learn more here.

PG&E CARE (California Alternative Rate for Energy) program  - call 1-800-743-2273 Monthly discount of 20% on gas and electric rates for households with income below the CARE rates shown below. Online application at PG&E CARE.   

PG&E FERA (Family Electric Rate Assistance) Program - call 1-800-743-5000 Monthly discount of 18% on electric rates (not gas) for income-qualified households of three or more persons.  Online application at PG&E FERA.  

  • To qualify for PG&E CARE or FERA: the PG&E bill must be in your name, you must live at the address where the discount will be received, and you must meet the income guidelines (shown below).
Total Gross Annual Household Income*
Number of people in household CARE FERA
1-2 $36,620 or less Not eligible
3 $46,060 or less $46,061 - $57,575
4 $55,500 or less $55,501 - $69,375
5 $64,940 or less $64,941 - $81,175
6 $74,380 or less $74,381 - $92,975
7 $83,820 or less $83,821 - $104,775
8 $93,260 or less $93,261 - $116,575
9 $102,700 or less $102,701 - $128,375
10 $112,140 or less $112,141 - $140,175
Each additional person, add $9,440 $9,440 - $11,800